Submissions/Operationalizing usability testing for Mediawiki engineers

This is an accepted submission for Wikimania 2015.


Project Animal {moose}
Phabricator Ticket https://phabricator.wikimedia.org/T101030
Submission no.
3039
Title of the submission

Operationalizing usability testing for Mediawiki engineers

Type of submission (discussion, hot seat, panel, presentation, tutorial, workshop)

Presentation/Discussion

Author of the submission

Abbey Ripstra and Daisy Chen

E-mail address

aripstra@wikimedia.org and dchen@wikimedia.org

Username

ARipstra (WMF), Dchen (WMF), and Jmorgan (WMF)

Country of origin

USA

Affiliation, if any (organisation, company etc.)

Wikimedia

Personal homepage or blog
Abstract (at least 300 words to describe your proposal)

Usability testing is an essential part of the developing usable products. Ultimately, this helps create more usable and user-centered wikis. We will begin this session by going over the basics of usability testing practices and tools. We will describe and show how to find the right participants, how to design a study, structure data collection, and perform analysis and synthesis for delivering findings toward iterating a more usable functionality. This will be of benefit to engineers who have ever had their code blocked by usability bugs.

We will then collaborate with attendees on defining how to operationalize usability testing, discussing ways to enable engineers to perform DIY basic usability testing to make the functionality they build more usable. What might operationalizing this practice look like? We will prompt the discussion with attendees and also provide some of our own ideas on how to integrate usability testing to the development process.

Track

Technology, Interface & Infrastructure

Length of session (if other than 30 minutes, specify how long)
45-60 minutes
Will you attend Wikimania if your submission is not accepted?

Most likely

Slides or further information (optional)
Slides from a Wikimania 2015 presentation on how to perform usability tests
Special requests


Interested attendees

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  1. Sage (Wiki Ed) (talk) 00:58, 25 February 2015 (UTC)[reply]
  2. Pginer-WMF (talk) 18:14, 2 March 2015 (UTC)[reply]
  3. MGalloway (WMF) (talk) 19:13, 2 March 2015 (UTC)[reply]
  4. Ocaasi (talk) 23:45, 4 March 2015 (UTC)[reply]
  5. An important topic. Amir E. Aharoni (talk) 15:29, 6 March 2015 (UTC)[reply]