Emergencies

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Local emergency phone numbers

The following numbers should be dialed from a local landline or cell phone exactly as they appear here. Numbers with a 01-800 prefix are toll-free from landlines.

Police
066
Red Cross
065
53-95-11-11
Attention to crime victims
01-800-007-45-33
Anonymous reports
089
Reports via SMS
90089
Major emergencies
56-83-22-22
Fire department
57-68-25-32
General Attention to tourists
01-800-008-9090

During an earthquake or fire

Mexico City is located in a high seismic activity area. In case of an earthquake or a fire, please keep calm and follow the instructions of the volunteers and the Hilton security staff. The hotel was built with the highest seismic rating and is one of the safest buildings in the city.

The country has a state-of-the-art Earthquake warning system (Sistema de Alerta Sísmica Mexicano) that can trigger a warning up to 50 seconds before a strong earthquake hits the city. If you hear this alarm sound, the conference will be paused. Please leave the venue immediately following the instructions of the volunteers and the Hilton security staff.

Medical services

If you feel ill, please go to the Help Desk in the 2nd floor foyer close to the Registration area. The Hilton staff can perform CPR and there is emergency personnel available on site.

Medical consultation

If you need a medical consultation at the hotel, a medic will arrive after a telephonic interview and then 30 minutes with a cost of approximately $106 USD. Please ask for this service directly in the hotel reception area.

A cheaper option is Farmacias del Dr. Simi with medical consultation for 2 USD. The closest consultory is located in Avenida Juárez No. 18, a 5 minutes walk from Hilton. Their office hours are from 9 to 20 hrs.

Clinics and hospitals close to venue

  • Clinic closest to venue: International Medical Assistance. Versalles 35-601. +52 55 66 67 87, +52 55 55 66 77 75.
  • Clinic close to venue: Clínica Londres (from Hospital Ángeles). Guadalupe Victoria 50, Roma Norte, Cuauhtémoc, 06700, +52 55 5229 8400
  • First level hospital: Centro Médico Nacional La Raza IMSS, Calzada Vallejo s/n, Azcapotzalco, La Raza, 02990 Ciudad de Mexico, D.F.
  • Second level hospital: Hospital General de México, Dr. Balmis No.148, Col. Doctores, Del. Cuauhtémoc, C.P. 06726, +52 (55) 2789-2000