Submissions/Task Tracking and the Tools Revolution: We deprecated Bugzilla and RT, deployed Phabricator, and consolidated teams from a handful of proprietary systems. More changes to come.

After careful consideration, the Programme Committee has decided not to accept the below submission at this time. Thank you to the author(s) for participating in the Wikimania 2015 programme submission, we hope to still see you at Wikimania this July.

Submission no.: 3043

Title of the submission

Task Tracking and the Tools Revolution: We deprecated Bugzilla and RT, deployed Phabricator, and consolidated teams from a handful of proprietary systems. More changes to come.

Type of submission (discussion, hot seat, panel, presentation, tutorial, workshop)

Presentation with a dash of how-to and a pinch of what-for to accompany.

Author of the submission

Chase Pettet, Andre Klapper

E-mail address: cpettet@wikimedia.org

Username: chasemp, aklapper

Country of origin: US, Czech Republic

Affiliation, if any (organisation, company etc.): WMF

Personal homepage or blog

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Abstract (at least 300 words to describe your proposal)

In 2014 the implementation of Phabricator as a replacement for Bugzilla was made a priority for the WMF. In addition to a decades worth of content from Bugzilla, we also moved the bulk of the Operations workflow into the open by (almost but not quite yet) deprecating RT. A handful of teams that were using Mingle, Trello, Jira, and, in some cases, nothing, are now participating as well. We will provide an inside of the prism perspective on facilitating these changes and hopefully relevant amusing personal anecdotes.

We will also seek to provide insight into the following topics:

What went right for the migrations and what went wrong. Stories of anguish and ultimately triumph.
Functionality we gained and even some that we lost.
How popular is the tooling and who is using it?
How can I participate using Phabricator? How can I track and follow the things I care about?
Does Phabricator do more than we are using it for right now? (Spoiler: Yes, yes it does!)
What else do we want to do with it and why? Hint: code review, code browsing, and communication.
What do these new things look like?

Ultimately, collaboration is at the heart of what we all do, and asynchronous task oriented collaboration now lives in Phabricator.

Track

Technology, Interface & Infrastructure

Length of session (if other than 30 minutes, specify how long)

30 minutes

Will you attend Wikimania if your submission is not accepted?

I hope so :)

Slides or further information (optional)

There was already a talk in this vein at FOSDEM . This one would aim to be more audience specific and oriented towards upcoming changes, and how to best use the tools available from our perspective.

Special requests

Interested attendees

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Daniel Mietchen (talk) 12:26, 28 February 2015 (UTC)[reply]
Quiddity (WMF) (talk) 04:29, 26 March 2015 (UTC)[reply]
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